Director of Analytics

Location: Chicago, IL Department: Analytics Type: Full Time

About Sittercity

We’re on a mission to make child care finally work. Because child care is one of the most important decisions a family makes, we’re committed to empowering moms and dads to work, play and have peace of mind that their most precious family members are well cared for by connecting thousands of families to sitters every day. With Sittercity and Chime, our on-demand service, we are building a platform that brings revolutionary simplicity to the way we find, book and pay for trusted care. Headquartered in Chicago, we serve families and caregivers nationwide.

About the Role

As the Director of Analytics, you will be instrumental in helping Sittercity achieve its mission to make child care finally work. You will build a strong analytics organization while working with the executive team to develop data-driven strategy across all areas of the business. In this role, you will drive change by leading ambitious analytic and data science projects, uncovering key insights, and tackling the complex and compelling marketplace challenges in the childcare industry. 

In this role, you can expect to:

  • Build and lead a team of engaged analysts and data scientists that can support the business with insights
  • Collaborate with the executive team to craft a strategy, framework, and roadmap for analysis, reporting, and data science
  • Partner with engineering to select and own technologies for reporting, A/B testing, computation infrastructure, and the development of data products used by the business and Sittercity customers
  • Design, build, and maintain analytical models used to support the business including, forecasting, customer engagement and retention models, as well as recommender systems
  • Communicate with executives and key stakeholders through presentations, well-designed data visualizations and interactive dashboards

You’re a great fit for this role if:

  • You are excited to be a champion for analytics and data science by working with leadership from all departments to instill and develop a data centric culture
  • You have experience with a two-sided marketplace and find new analytic challenges and opportunities presented in the gig economy space to be very compelling
  • You possess strong communication skills, enjoy working with people and have experience managing a team
  • You enjoy teaching others about data science and helping team members understand how and when to implement various machine learning models
  • You are proficient in at least one scripting language, possess a strong understanding of statistical modeling, and are fluent in SQL/NoSQL
  • You are an action-oriented leader—you can strategize, teach and drive change but you are also known for rolling up your sleeves and tackling day-to-day analytic needs
  • You have a strong technical background and experience using Google Analytics and


  • 5+ years of demonstrated success in data science or analytics
  • 3+ years of mentorship or management experience
  • MS in a quantitative discipline (computer science, statistics, engineering, operations research, mathematics, etc.)
  • Familiarity with relational databases and experience with scripting languages that support data manipulation and reporting automation (R or Python preferred)
  • Proficiency in SQL with strong Excel skills
  • Experience creating data visualizations and interactive dashboards (Tableau preferred)

Our Workplace

Sittercity is a recipient of the 2016 WorldatWork, Work-Life Seal of Distinction Award for demonstrated leadership in workplace strategies and practices to help employees achieve success in work-life effectiveness.

In this role, you will receive the following benefits:

  • Support for flexible and remote working environments
  • Food and healthy snacks throughout the day
  • Ping pong and on-site fitness center
  • Company events, social outings and volunteer opportunities
  • Open personal time off policy; Industry leading maternal and paternal leave
  • Subsidized use of Chime for personal childcare services
  • Great benefits package, including; health, dental, vision, disability, life, 401(k)

Sittercity is an Equal Employment Opportunity Employer committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law.

Sittercity participates in E-Verify and background checks all employees. 

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